Delivery & tracking

Tow Tracking System

Tow dispatch console for matching roadside cases to the best vendor by ETA.

  • By Mapsly team
  • Certified app
  • Pro plan
Open roadside cases list beside a Los Angeles map of assigned and unassigned cases, with a case popup showing the truck model, issue, and an Assign Vendor button

Tow Tracking System manages roadside cases and lets dispatchers compare towing vendors by ETA, rating, and capabilities before assignment. It is well suited for roadside assistance, insurance claims, or municipal tow coordination.

Highlights

  • Open roadside cases are paired with a filtered vendor selection flow
  • Dispatch filters include ETA, rating, heavy-duty, 24/7, and winch-ready
  • Vendor cards expose capabilities before assignment is confirmed
  • Case popups summarize issue, vehicle, timing, and assignment status

Key Benefits

  • Better vendor matching
  • Faster roadside response
  • Service capability filtering
  • Clear case status visibility

Requirements

  • Mapsly plan: Requires Pro plan

See plans and pricing.

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